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Return Policy

Returns and exchanges

We are ALWAYS happy to take back any item purchased on our website for a full cash refund, as long as the item is shipped back to us within 10 days of receipt and is not modified or altered in any way. If the item came with instructions, accessories or packaging materials, all must be present to process a refund. 

 Guitarfetish.com does NOT charge a restocking fee for items returned in as-new condition. We refund the original purchase price of the item in question less shipping. Return shipping is at the buyer's expense.

For a refund please write "RMA-XXXXXX" on the package- replacing the X's with your Order number.

If you would like to return an item for exchange to another item, we will be happy to issue a Store Credit Code which can be used during checkout of your next order. Please write "STORE CREDIT" on the return item box, and include a copy of your original invoice.

Your Store Credit Code will be emailed to the email address included on your original order.

We will gladly issue Store Credit Code for all items returned within 60 days, as long as they are returned with all original packaging.

Sorry, once a pickup's leads are cut we cannot refund the purchase, but are happy to issue a Store Credit Code.

If you have received an item that you feel is defective or not as advertised- PLEASE give us the chance to replace it for you at our expense- If you want a refund due to your initial disappointment, please refer to our standard return instructions above.

We process returns and exchanges once a week- so please give us at least 5 business days from the receipt of your package to process your return.

Send your returns to:

GF Sales LLC
45 Hopkinton Rd
Westborough, MA 01581


Blems, Clearance, and Demos
All products marked either "Blem" or "Demo" are sold as Final Sale Items. Guitars purchased in our Clearance section are Final Sale, and may be returned only for store credit. They still carry a full one year warranty.


Refused Package Returns

Packages returned to Guitarfetish due to a refused delivery, or due to incorrect address information provided during checkout, may be subject to return shipping fees.
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